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Privacy Policy

The current privacy policy depicts your privacy rights in terms of gathering, use, storing, sharing, and protecting your personal data. You agree to this privacy policy by registering, accessing, or using ForexCEC Markets Global Ltd.'s products, services, solutions, features, and technologies. If you do not agree, you should stop accessing this site or ForexCEC Global Market Ltd Services immediately and refrain from further access and use of them.

Herein the following definitions will apply:

"You", "Your", "Yours" refers to any user of the ForexCEC Markets Global Ltd Site, ForexCEC Markets Global Ltd Account or ForexCEC Markets Global Ltd Services.

"We", "Our" and "Us" refers to ForexCEC Markets Global Ltd.

"ForexCEC" means a business name of a ForexCEC Markets Global Ltd, a legal entity registered in Mauritius with its registration number xxxxx and having an Investment Dealer (Full Service Dealer excluding underwriting) license number xxxxx under The Financial Services Commission, Mauritius (the 'FSC'). ForexCEC's place of business is at 14 Poudriere Street, Premier Business Centre 10th floor, Sterling Tower, Port Louis, Mauritius. Any references to ForexCEC shall refer to ForexCEC Markets Global Ltd.

"The Site" refers to the ForexCEC Site (, including all its content.

"ForexCEC Account" means personal or business account of Clients opened with ForexCEC.

"ForexCEC Services" means access to ForexCEC Account allowing you to open an individual or business account and make payments inside ForexCEC or payouts from it, pay bills, exchange currency, and obtain any other services provided by ForexCEC.

ForexCECportal means internet-based software app, API, and other software and technologies allowing obtaining ForexCEC Services.

"Data Processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.


You should be aware that by providing you with ForexCEC Services we act as a data controller and you may act as a data subject or as a joint data controller as a case may be. The terms "personal data", "data subject", "data controller" and "data processor" are used in the meaning given by the general data protection regulation (GDPR).

By opening the ForexCEC account for you, we collect your personal data, so in this case, we act as data controller, and you act as a data subject, therefore we are subject to respective rights and obligations under applicable data protection laws.

In some cases, when you are a business, you transfer to us personal data of your clients or the personal data of your officers. Insofar you and we jointly determine to process personal data for the purposes of our cooperation we and you are joint data controllers and bear several liabilities for data protection infringements. You shall warrant that you have appropriate legal grounds to collect, process, and transfer to third parties the personal data of your clients or officers. In more detail, your and our obligations and responsibilities will be allocated in the data protection agreement with you.


We processed your personal data in accordance with valid legal acts and the following principles:

  • personal data with respect to you is processed in a lawful, honest and transparent way;
  • personal data is collected for specified, clearly defined and legitimate purposes and shall not be further processed in a way incompatible with those purposes;
  • personal data must be adequate, appropriate and only which is necessary for the purposes for which it is processed;
  • personal data must be accurate and, if necessary, updated; all reasonable steps must be taken to ensure that personal data which is not accurate in relation to the purposes for which it is processed shall be immediately erased or corrected;
  • personal data shall be kept in such a way that your identity can be determined for no longer than is necessary for the purposes for which personal data is processed;

personal data shall be managed by applying appropriate technical or organizational measures in such a way as to ensure the proper security of personal data, including protection from unauthorized processing or processing of unauthorized data, and against accidental loss, destruction or damage.


In case you access your ForexCEC Account, use ForexCEC Site, or use any of the ForexCEC Services, the following type of personal data might be gathered:

  • Personal information, used for opening ForexCEC account, manage and administer ForexCEC Services:
    • First and last name
    • Date, country and place of birth
    • Nationality
    • Gender
    • Names, roles, and contact details of your officers, power of attorney, in case if you are opening the business account.
  • Contact details, used to maintain permanent communication with you, to send you legal and information notices:
    • First and last name
    • Residential address
    • Telephone number
    • Email address
  • Information used for carrying out the Know Your Client (KYC) procedure and anti-money laundering (AML) checks:
    • Personal code
    • Date of birth
    • Age (year of birth)
    • Passport or other government-issued identity document
    • Your photograph
    • Documents establishing your source of funds
    • Results of KYC checks, including information collected by our service providers
    • Video identification data

When you are an entity, we collect personal code, identity card, surname, address, nationality, name, photograph, signature, number of shares held, voting rights or share capital part, data about the beneficiary of funds of the ultimate beneficial owners (natural persons who directly or indirectly own or control an entity).

  • Information generated or collected in the course of providing ForexCEC Services, which ForexCEC uses to develop and improve its services.
    • Signature
    • Correspondence with ForexCEC and support data (telephone, chat conversations and email)
    • Your transaction data
    • ForexCEC site activities
  • Device data (such as a type of device, operating system, IP-addresses and advertising ID's, your location, web and mobile network data), cookies and usage data on how you use our products and services. It is used for accepting you as a client of ForexCEC Account, to safeguard you from scam, fraud, and misuse of any private data you might share, to improve our services. For more details about cookies please see our Cookie Policy below.

Also, pay attention to the fact we may acquire information related to you provided by third parties like services for person verification, marketing agencies, your publicly available profile information (LinkedIn, Facebook, Twitter, Google Accounts), information related to payments to or from your accounts with us, provided by payment processing services, banks, card schemes and other financial services firms, information from fraud prevention agencies.

We do not collect any extra data but only that information that is necessary for the purpose of providing ForexCEC Services to you.

Please be aware that the list of information types mentioned above is not exhaustive. Additional information about you might be gathered in some other way, for instance by contacting our Customer Support hotline or taking part in surveys, etc.


The main goal of gathering and processing your personal data is to deliver effective, scalable, smooth, and personalized ForexCEC experience. Hence, personal data we collect might be used to:

  • Ensure maximum ForexCEC Account user experience;
  • Process transactions and issue relevant notifications in the most comprehensive manner;
  • Settle disputes, levy charges, and resolve occurring problems;
  • Prevent clients from becoming a subject to illegal activities and potential fraud;
  • Improve quality of services, solutions, and incentives ForexCEC offers on a daily basis;
  • Being able to contact you in case of emergency via one of the means available;
  • Make sure the information you provide is accurate, in case discrepancies occur;
  • Send personalized offers of services and products, in accordance with the rules as they are described in part "Legitimate interest" of the section "Legal basis for processing" of this Privacy Policy;
  • Carry out regulatory checks and meet our obligations to our regulators;
  • Prevent and detect fraud, money laundering and other crime (such as terrorist financing and offenses involving identity theft);
  • Develop new services based on the collected information.

Your personal data is not used for any additional purposes not mentioned in this Privacy Policy or the contract with ForexCEC.


We warrant and represent that ForexCEC has implemented the technical and organizational security measures and technological development to ensure an appropriate level of security of personal data. Your data is protected by the means of physical, technical, and administrative resources to lower the risks of loss, misusage, unauthorized entry, disclosure, or alteration by a third party. To keep your data be safe we apply:

  • Firewall and data encryption protection
  • Physical authorization control system
  • Surveillance facilities, video/CCTV monitor, alarm system
  • Securing decentralized data processing equipment and personal computers
  • User identification and authentication procedures
  • Tunneling, logging, transport security
  • Audit trails and documentation
  • Backup procedures,

And many more things.

We maintain all required technology, methods and business processes to protect client data, and also use such technology and methods as regards the security of your personal data.

We monitor our systems 24x7 and our staff is always ready to respond to your notifications and queries within a short time.

ForexCEC respects your privacy and your personal data and warrants that:

  • Your data will not be disclosed to advertisers or any unauthorized third parties except as provided by this Privacy Policy;
  • We keep your data and any information provided by you in confidence in accordance with the terms and conditions set in a separate agreement with ForexCEC;
  • We will use your data only as described in this Privacy Policy;
  • We will maintain appropriate administrative, technical and organizational measures to protect your personal data;
  • We will notify you promptly of any suspected or actual breach of the security of your data;
  • We will assist you in ensuring compliance with your duties under GDPR;
  • We impose on our subcontractors the same data protection obligations as set out in the contract with you.

We will notify you of any personal data breaches (including any unauthorized or accidental access) without undue delay after becoming aware of a personal data breach.

We will notify you of personal data breaches where the breach is likely to create significant risks to your rights and freedoms (including any unauthorized or accidental access) without undue delay after becoming aware of a personal data breach.

We are not obliged to give the notification to you if at least of the following conditions is fulfilled:

  • We have ensured and implemented the appropriate technical and organizational security measures, for example, encryption of personal data or other measures rendering the personal data unintelligible to any person who is not authorized to access it and such measures were applied to the personal data affected by the personal data breach;
  • We keep your data and any information provided by you in confidence in accordance with the terms and conditions set in a separate agreement with ForexCEC;
  • We have taken subsequent measures which ensure that the high risk to the rights and freedoms of the data subject(s) is no longer likely to materialize;
  • Giving the notification to you would involve disproportionate effort. In such a case, a public communication or other chosen measures whereby you were informed in an equally effective manner may be applied by us instead of giving a notification to you.

We immediately inform you if, in our opinion, you infringe GDPR protection provisions. You shall ensure the security of data you transfer to ForexCEC. You assume full liability for failures to meet the GDPR in cases when it envisaged by this Privacy Policy or GDPR.


ForexCEC warrants that it will not disclose your personal data to any unauthorized third party.

ForexCEC may share your data with ForexCEC's contractors who may use such information only for the limited purpose of providing services to you and who are obligated to keep the information confidential, including without limitation:

  • Suppliers related to operations (e.g. KYC and sanctions screening, credit checking…) - to provide you high-quality service, fight fraud and comply with requirements of law.
  • Suppliers of analytic services - to monitor, evaluate and improve ForexCEC Account.
  • Information generated or collected in the course of providing ForexCEC Services, which ForexCEC uses to develop and improve its services.
  • It services suppliers (e.g. disaster recovery services, website hosting, data and applications hosting, software application provision and maintenance) - to ensure uninterrupted operation of ForexCEC Account.
  • Communications services suppliers - to communicate with you and provide you with up-to-date information on the usage of ForexCEC Account, e.g. by SMS or e-mails.
  • Clients support services - to operate our payment services platform and provide administration and client support.

To ensure the payment process runs smoothly, some of your personal information may be shared with a company or entity you cooperate with inside ForexCEC. Your registration date, number of payments you have issued/received via ForexCEC, info whether you have an authorized control over a bank account - all that information might be shown to ForexCEC users you work with at the moment.

We may also transfer your personal data to our professional advisers (such as lawyers, accountants, auditors, consultants, management consultants), who are under a professional obligation to maintain confidentiality and security of personal data.

Your personal information may be shared with third parties if so required by applicable laws, regulations, instructions we must obey or in the response of valid court order or requirements of other government bodies.

In addition, we may convert your personal information into anonymous or aggregated form, in which case it will cease to be personal data.


When you visit ForexCEC's Site or ForexCEC Account, a small Cookie file might be placed on your computer or mobile device. We will analyze data from the Cookies and use it to improve the quality of our services, track your activities with ForexCEC, and keep your account safe. Any personal information that we collect and store through the use of cookies is first obtained through notice and consent. We obtain your consent by providing you with transparent notice of the use of the cookies and, to the extent described herein, providing you with the opportunity to make a choice to disable these cookies, except the session cookies. We offer certain site features, services, applications, and tools that are available only through the use of the cookies. You are always free to block, delete, or disable cookies in your browser, installed application, or device so permits. However, if you decline cookies or other similar technologies, you may not be able to take advantage of certain site features, services, applications, or tools.

What is the cookie?

A cookie is a small text file stored in a computer's web browser memory.

There are three main types of cookies:

Session cookies - they help you do not re-enter information and stay logged in each time you change web-pages. Session cookies are deleted automatically after you leave the site or when you close your browser.

Persistent cookies - they help us to recognize you each time you return to the ForexCEC Site and remember your preferences for viewing the site. Such cookies are stored on your computer until deleted by you or automatically after its expiration.

Third-party cookies - are the persistent cookies placed not by ForexCEC which help to gather browsing activity across numerous websites and during several sessions. Such cookies are stored on your computer until deleted by you or automatically after its expiration.

You can find out more from: [1]

How to use cookies?

We use cookies for the following purposes:

Authentication. When you login in ForexCEC Site or ForexCEC Account, we use cookies to remember you so you don't have to log in each time you leave the main page and navigate throughout the ForexCEC Site.

Fraud prevention. With the help of cookies, we can obtain information about security of your computer and web browser used to access the ForexCEC Site or ForexCEC Account and to detect harmful or illegal use of ForexCEC Services.

Settings. We can use cookies to remember your settings of the ForexCEC Services so you do not have to change it each time you log into ForexCEC Site or ForexCEC Account. For example, you can choose to remember payment details and associate it with your computer to make recurring payments or use language or font you prefer.

Improving ForexCEC Services. We use cookies to understand how we can make ForexCEC Site and services better. Cookies help us to know how people reach ForexCEC Site, detect and gather reporting on bugs; improve functionality and speed of ForexCEC Site and ForexCEC Account portal.

Marketing. From time to time we can use cookies to show you more relevant ads, e.g. to not show the same ads multiple times or recognize actions across multiple devices or browsers, etc. We reserve the right to use Google Analytics to understand how the ForexCEC Site or ForexCEC Account is used by its users. You can opt-out of google analytics advertising features as described below.

What other technologies can we use?

There are other technologies used by us to track your activity on the site or ForexCEC Account portal.

Web beacons (web pixels) are small graphics helping to understand browsing activity, track conversion and optimize ads. These graphics files are downloaded when you visit the site or ForexCEC Account portal.

Local storage objects (flash cookies) are files that can be stored on your browser and can be used to detect preferences, to record the history of usage, or remember settings of the site or ForexCEC Account. You can block or control flash cookies at any time by modifying the settings of your browser.

Google Analytics. Google Analytics is third-party technology, which allows collecting and analyzing information about how you use the ForexCEC Services and web sites and creating relevant reports. Upon you have accepted the use of cookies on our Site, we may use Google Analytics. Nevertheless, you can at any time opt-out through google ads settings. Google also provides a google analytics opt-out plug-in for the web.

How to change the cookie settings?

You can delete and disable cookies using the settings of your browser. You can find out more about how to manage cookies from the following links or in Help center from the browsers that you use frequently:

For the Chrome browser:

For Explorer browser:

For Safari browser:

Also you can use third-party tools, like browser plug-ins or applications allowing you to monitor, block or limit third-party cookies, web pixels and some javascript-based technologies.


We may use your data for as long as reasonably necessary for the limited purpose of providing ForexCEC Services to you.

ForexCEC as a regulated Investment Dealer (Full Service Dealer excluding underwriting) is obliged under AML laws to keep your data so long as mentioned below:

Type of data

Retention period

Type of data

Retention period

The data of our registers

At least 8 (eight) years from the day of termination of transactions or other business relationship with you

Documents confirming monetary operation or transaction or other documents having legal force related to the performance of the monetary operations or conclusion of the transactions

For a period of 8 (eight) years from the day of the performance of the monetary operation or conclusion of the transaction

Copies of the documents proving your identity, invoices and/or contractual documentation (original documents)

For a period of 8 (eight) years from the day of termination of the transactions or business relationship with you

Written or electronic correspondence relating to the business relationship with you

For a period of 5 (five) years from the day of the termination of the transactions or business relationship with you

Results of investigations of complex or unusually large transactions and unusual transaction structures

For a period of 5 (five) years in paper format or on an electronic medium

The storage period may be extended additionally upon a reasoned instruction of a competent institution, nevertheless the extension cannot last longer than 2 (two) years. Moreover, we follow the requirements of legal acts of Mauritius while keeping other personal data.

After the termination of the agreement between ForexCEC and you, you may request deletion of your data. We are able to consider your request and delete your data within ninety days. Nevertheless, we may retain some of your personal information for the purpose to comply with technical and legal requirements related to the security, integrity and operation of ForexCEC Services. For instance, if a ForexCEC Account has been terminated by fraud or security reasons, we may retain certain information from that account to prevent opening a new ForexCEC Account by the same user.

Please be aware that applicable law may prevent us from returning or destroying all or part of the personal data or require storage of the personal data for some period to comply with AML requirements, tax reporting or auditing. In which case we will protect the confidentiality of the personal data and will not actively process the personal data anymore after the termination of the legal relations with you.

Your personal data processed for the purposes of the sending personalized offers of services and products or to or find out your opinion on different issues in relation to us and our services (direct marketing) are used so long as we have a contract with you or until you unsubscribe from receiving such messages using the link in the bottom of the e-mail or by using the functionality of ForexCEC Account.


When we act as data controller, you have the following rights for personal data that we have about you.

  • You have the right to know about the processing of your personal data as well as to have the access to your personal data and processing;
  • You can ask us to erase or delete all or some of your personal data (e.g., if it is no longer necessary to provide services to you). We have to properly authenticate you before we fulfill your request. Some of your information may be used further in order to track any unpaid fees, unresolved disputes, and prevent scam. We keep your data during the term of the contract with ForexCEC and delete it if it is no longer needed or if the law does not require otherwise. Notwithstanding the above, we may be obliged to store your data longer for the purpose of compliance with card shames rules, taxation and accounting purposes as envisaged by applicable law.
  • You can also ask us to change, update or fix your data in certain cases, particularly if it is inaccurate. You may do it by yourself, simply login to your ForexCEC account and change profile settings at once. You can also close your account using the ForexCEC Account functionality. If your personal data was transferred to third parties' data processors, they will be notified of any editing or deletion of your personal data.
  • You can ask us to stop using all or some of your personal data (e.g., if you believe that we have no legal right to keep using it) or to limit our use of it (e.g., if you believe that your personal data is inaccurate or unlawfully held). You have the right to temporarily mark your profile as restricted by using the relevant option in your ForexCEC account. That means it should no longer be visible to the back office staff and its processing will be suspended.
  • You can obtain a copy of your personal data we retain about you unless this adversely affects the rights and freedoms of others. You have the right to ask us to provide your information in an easily readable format to another company.
  • Where we are processing your personal information based on the legitimate interest you may object to this. However, we may be entitled to continue processing your information based on our legitimate interests or where this is relevant to legal claims. You also have the right to object the usage of personal information for direct marketing purposes or automated decision-making.
  • You have the right to appeal to the Data Protection Authority of Lithuania or the court, in case if you do not agree with our answer to your request or claim.
  • Other rights established in GDPR and legal acts.

You may contact us using the contact information below to make the request or ask us about your rights.


If you reasonably believe that the processing of personal data related to you is performed in violation of the applicable legal requirements you have the right to submit a complaint to us. You can submit a complaint by post or e-mail, specifying your name, surname, contact details, relevant information, which would indicate why you reasonably believe that the processing of the data related to you is performed in violation of the applicable legal requirements. Upon receipt of a complaint from you, we confirm receipt of the complaint and indicate the time limit within which the reply will be submitted. In each case, the deadline for submitting a reply may vary as it directly depends on the extent and complexity of the complaint filed, but we will make the maximum effort to provide the response to you within the shortest possible time. We, after examining the complaint, report the results and actions taken to satisfy your complaint or provide relevant information on what further actions you may take if your complaint was not satisfied.


Our legal basis for collecting and using personal data depends on the type of personal information collected and the specific context in which we collect it.

  • Contract

We can process your personal data to fulfill our contractual obligations. We rely on contracts as a legal basis to process personal data submitted by you in case you are an individual or your transfers personal data of your officers. Processing of your personal data is necessary to provide you with ForexCEC Services. We cannot provide you with payment services without carrying out a KYC procedure or business risk assessment.

You acknowledge and agree that your personal data may be transferred to the countries situated outside the EU when it is necessary for the conclusion or performance of a contract concluded in your interest between us and another legal person.

  • Legitimate interest

We may process your personal data on the basis of our legitimate interests provided that such processing shall not outweigh your rights and freedoms. We rely on this legal basis when we carry out procedures which are part of our services or which are transparent, expectable, and are a stable business practice. For example, to:

  • Safeguard the prevention, investigation, and detection of payment fraud;
  • Comply with applicable laws, industry standards or requests from regulatory bodies;
  • Provide you with high-quality client service;
  • Manage corporate transactions, such as mergers or acquisitions;
  • Provide you with technical and administrative notifications;
  • Lawfully disclose personal data to a third party, provided we take all technical and legal measures to protect personal data;
  • Send you information or promotion on products and services that we offer that are similar to and related to ForexCEC Services (direct marketing). These communications may be via email or in-app messages, which can be viewed in the notification center of the ForexCEC Account. If you do not want to receive a direct marketing message from us, you can opt-out (i) the first time you give us your contacts by ticking the respective checkbox, or (ii) at any time by changing notification setting in your ForexCEC Account, or (iii) by clicking on the respective link in each email, or message you received, or (iv) by contacting us;
  • Comply with KYC standards and anti-money laundering rules;
  • Process transaction by your request.

Please note that in most cases, if you do not provide the requested information, ForexCEC will not be able to provide the requested service to you, e.g. our support cannot reach you in case of an emergency without collecting your email address or phone number.

If we process your information based on our legitimate interests as explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.

  • Consent

We can request your consent for processing when we are required to do so by law or when we do not have another legal basis for the processing of your data. Where we rely on your consent to process your personal data, you have the right to withdraw or decline consent at any time.

We do not rely on consent in common cases, because the right to withdraw a consent can be used for fraudulent activity. This would jeopardize the financial stability of ForexCEC, reliability, and integrity of ForexCEC Services, thereby harming all legitimate parties in the payment process.

In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need the personal information to protect your vital interests or those of another person.


You shall maintain the confidentiality of your password and login from the ForexCEC account. You are recommended to sign out of the ForexCEC account when you have finished work with it. In any case responsible for any loss of passwords and misuse of a ForexCEC account by third parties lay with you.


ForexCEC does not voluntarily collect, use, or disclose personal data of minors, according to the minimum age equivalent in the relevant jurisdiction. ForexCEC Services are not designed to attract minors. If you are minor, you may not submit any personal information to us or subscribe to the ForexCEC Services. If we become aware that we collected the personal information of a minor, we will take steps to delete the information as soon as possible.


We can make amendments to this privacy policy at any time by the means of publishing a revised edition on the site. You will be notified of any substantial changes. The revised version will be in effect immediately and be noted by updated date to the end of this privacy policy. You are entitled to terminate the agreement with ForexCEC if you do not agree on any changes. By continuing to use ForexCEC Services, you accept the changes.


We ensure that we have all the necessary technologies and methods to prevent, detect, and investigate a personal data breach. In case of any data breach, we will endeavor our best efforts to notify you and any applicable regulator of becoming aware of the breach as soon as possible.

Please feel free to contact our data protection officer to:

  • Request access to information that ForexCEC has about you
  • Correct any information that ForexCEC has about you
  • Delete information that ForexCEC has about you
  • Ask any other questions or concerns.


Support: [email protected]

Contact Us: