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Understanding problems

1. Why do I get the message 'invalid account'?

2. Why can I not log into my demo account?

3. How do I change the time on my charts?

4. My platform shows the message 'Trade Context is Busy'. What does this mean?

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ForexCEC is built and operated by a group of professional traders. ForexCEC was born with the mission of providing an ideal transaction system and transparency for everyone. With all the experiences, skills and advanced technologies, ForexCEC is proudly to providing spreads, fast execution and amazing Forex services.

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ForexCEC is the branding name of DNBC Global Markets Ltd. which is authorized and regulated in various jurisdictions.

DNBC Global Markets (www.forexcec.com) is regulated by the Financial Services Commission of the Republic of Mauritius with an Investment Dealer License bearing license number GB20026009.

ForexCEC LLC is incorporated in St Vincent and the Grenadines, number 618 LLC 2020 by the Registrar of Limited Liability Companies, and registered by the Financial Services Authority, and whose address is First Floor, First St. Vincent Bank Ltd Building, James Street, Kingstown, St. Vincent and the Grenadines.

ForexCEC LLC is registered under Chapter 622 for Non- Hong Kong company with Company Number: F28674 and doing in the marketing, software technology provider, support center in financial industry and does not require the approval or regulation of the Securities & Futures Commission of Hong Kong.

Risk Warning: Trading Forex and Leveraged Financial Instruments involves significant risk and can result in the loss of your invested capital. You should not invest more than you can afford to lose and should ensure that you fully understand the risks involved. Trading leveraged products may not be suitable for all investors. Trading non-leveraged products such as stocks also involves risk as the value of a stock can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results. Before trading, please take into consideration your level of experience, investment objectives and seek independent financial advice if necessary. It is the responsibility of the Client to ascertain whether he/she is permitted to use the services of the ForexCEC brand based on the legal requirements in his/her country of residence. Please read ForexCEC's full Risk Disclosure.

Regional restrictions: ForexCEC brand does not provide services to residents of the USA, EU/EEA member states, UK, Mauritius, Japan, Canada, Haiti, Suriname, the Democratic Republic of Korea, Puerto Rico, the Occupied Area of Cyprus, Hong Kong, Vietnam. The information on this site is not directed at residents in any country or jurisdiction where such distribution or use would be contrary to local law or regulation. Find out more in the Regulations section of our FAQs.

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